iYogi

Great
Tech Support

is only a phone call away


The increasing dependency of technology at home and the growing usage of multiple computers and devices require regular technical support. iYogi brings a new opportunity for ISPs to provide technical support services, extending their relationship as the enabler to their digital lifestyle. iYogi has the highest customer satisfaction benchmarks in the industry at 95% - available 24/7/365 - making for an exceptional customer experience.

Remote Technical Support Services delivered by iYogi provide installation, repair, and maintenance of computer systems and consumer electronics. Technical support for PCs, peripherals, and servers are fast becoming a critical need for homes and small businesses, and ISPs are at the frontline of addressing customers’ problems.

iYogi’s next-generation, personalized remote computer support will reduce out-of-scope technical support incidents, generate new services revenue, and differentiate an ISP services from its competitors.

Features
  • Remote tech support for a flat-rate per-incident or per-year
  • Comprehensive support for your PC, connected devices, peripherals and over 100 software applications
  • Best in breed, integrated technology infrastructure
  • On-demand tech experts available through phone or chat, any day, anytime
  • Highest customer satisfaction rates and lowest wait-times in the industry
Scope of Service
iYogi’s services are the most comprehensive in the marketplace, assisting consumers and small businesses with:
  • Instant access anytime to tech experts via the Internet or on phone
  • Skilled technicians to setup, install, diagnose, and repair hardware devices and software applications
  • Comprehensive PC security and optimization services
  • Customized plans for different needs
Plan Name MSRP
iYogi Annual Unlimited $169.99
Set-up & Install
 		$19.99
Set-up & Install
 		$49.99
Incident Plans $49.99
Additional Benefits
Support DockSM included in iYogi’s Unlimited Subscription package is a comprehensive desktop application that provides single-click access to:


  • PC Optimization
  • Online Data Back-up (2GB FREE)
  • Home Networking Manager
  • Green PC Optimization
  • One-click Access to on-demand tech support

iYogi is the fastest growing provider of remote tech support services with more than 4,000 tech experts and over 200,000 subscribers for its subscription services. The company has witnessed exponential growth for its services due to:

Low Price
One low-priced subscription for unlimited technical support, all year round

Unlimited Support
Annual Subscription gives you unlimited access to highly skilled technicians for as many support sessions as you may require

On-Demand
iYogi Technicians are available 24 hours a day, 7 days a week, 365 days a year

Scope of Support
Support for over 100 software applications, servers, hardware devices, printers, peripherals, routers, and modems

Free Support DockSM with the Annual Plan
Tools to keep PCs running at peak performance and managing your connected devices, while reducing carbon footprint

Global Delivery
Fast expanding to geographies across the globe, iYogi currently supports customers in the US, the UK, Canada & Australia

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